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Mantrac Distribution Authorized Service Center

As an Authorized Service Center for Dell, Dell EMC, Lenovo (ThinkPad & Ideapad), Lenovo Enterprise, Fujitsu, IBM, Acer, QNAP, SAP-HANA, Fortinet and Eaton UPS in Egypt, Mantrac Distribution provides the repair and installation services enterprises need for their IT assets and datacenters’ infrastructure. Our service portfolio includes three main categories:

In-Warranty Services 

For machines covered by the vendor’s warranty, we deliver hardware repair services according to the subject warranty terms and conditions and the vendor’s service excellence measures. This encompasses diagnosing the failure, ordering and installing new spare parts, and offering extended warranty (care pack). 

Out-Of-Warranty Services 

For out-of-warranty machines, we sell new spare parts besides offering hardware repair services, SLA contracts and extended basic warranty. 

Professional Enterprise Implementation Services

For corporate datacenters and infrastructure networks, we offer hardware installation (Racks, PDUs, Servers, SAN Switches, Storage, KVM Switches, UPSs) as well as software configuration for the installed devices, implemented by certified professionals. 

We have built an excellent reputation as a service center for our track record with both partners and customers including petroleum companies, aviation companies, mobile carriers, industrial enterprises, and governmental organs. 


Mantrac Distribution Authorized Service Center Certification Record

Dell EMC Certification Record

Associate - Information Storage and Management Version 3.0 certificate

VxRail Appliance 4.x Deployment and Implementation certificate

Specialist - Implementation Engineer, Unity Solutions Version 1.0 certificate

Specialist - Implementation Engineer, Data Domain Version 2.0 certificate

Specialist - Implementation Engineer, PowerScale Version 3.0 certificate (Isilon)

Specialist - Implementation Engineer, PowerStore Solutions Version 1.0 certificate


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