As an Authorized Service Center for Dell, Dell EMC, Lenovo (ThinkPad & Ideapad), Lenovo Enterprise, Fujitsu, IBM, Acer, QNAP, SAP-HANA, Fortinet and Eaton UPS in Egypt, Mantrac Distribution provides the repair and installation services enterprises need for their IT assets and datacenters’ infrastructure. Our service portfolio includes three main categories:
For machines covered by the vendor’s warranty, we deliver hardware repair services according to the subject warranty terms and conditions and the vendor’s service excellence measures. This encompasses diagnosing the failure, ordering and installing new spare parts, and offering extended warranty (care pack).
For out-of-warranty machines, we sell new spare parts besides offering hardware repair services, SLA contracts and extended basic warranty.
Professional Enterprise Implementation Services
For corporate datacenters and infrastructure networks, we offer hardware installation (Racks, PDUs, Servers, SAN Switches, Storage, KVM Switches, UPSs) as well as software configuration for the installed devices, implemented by certified professionals.
We have built an excellent reputation as a service center for our track record with both partners and customers including petroleum companies, aviation companies, mobile carriers, industrial enterprises, and governmental organs.
Mantrac Distribution Authorized Service Center Certification Record
Dell EMC Certification Record
Associate - Information Storage and Management Version 3.0 certificate
VxRail Appliance 4.x Deployment and Implementation certificate
Specialist - Implementation Engineer, Unity Solutions Version 1.0 certificate
Specialist - Implementation Engineer, Data Domain Version 2.0 certificate
Specialist - Implementation Engineer, PowerScale Version 3.0 certificate (Isilon)
Specialist - Implementation Engineer, PowerStore Solutions Version 1.0 certificate
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